Terms and Conditions Effective Date: 29 January, 2026 Welcome to Ruststation.org (the “Website”). The Website is operated by Transfortunalt LTD, a company incorporated in England and Wales under Company No. 16568666, with its registered address at 1 Waterhouse Square, London, England, EC1N 2S
1.Eligibility and Acceptance
Use of the Website and its services is limited to individuals aged 18 or older (or the age of legal majority in their jurisdiction). ●Identity, age, or compliance verification (including KYC checks) may be required. Providing inaccurate or misleading information is strictly prohibited. ●By accessing or using the Website, you confirm that you have legal capacity to enter into binding agreements. ●Where access is made on behalf of a legal entity, you confirm authority to bind that entity to these Terms.
Geographical Restrictions: Services are available globally except in jurisdictions subject to sanctions or legal restrictions. Additional verification may be required depending on location.
Scope of Services ●The Website operates as an online platform facilitating the resale and delivery of gaming skins and in-game items through Steam trade offers. ●Purchased items are delivered to the Steam account linked by the user. ●We do not create, modify, or host the digital items; our role is limited to facilitating transactions and delivery. ●Payments are processed through authorised third-party payment providers.
Account Access and Security ●User access is provided exclusively through Steam authentication. ●You must ensure that all information associated with your account remains accurate and up to date. ●You are responsible for safeguarding your account credentials and all activity conducted through your account. ●We reserve the right to suspend or terminate accounts involved in breaches, fraud, or abusive conduct.
Orders and Payments
By placing an order, you agree to pay the full amount displayed at checkout, including applicable taxes or fees. ●Available payment methods are shown during checkout. ●Payments are handled by PCI DSS-compliant third-party providers. We do not hold customer funds. ●Use of stolen, unauthorised, or compromised payment methods is prohibited and may result in transaction cancellation and reporting to authorities. ●We may refuse or cancel orders at our discretion, including in cases of suspected fraud or pricing errors. ●Prices are shown in EUR (€) and may change without prior notice.
Card Network Compliance
Any use of Visa or Mastercard logos or branding on the Platform follows the official brand guidelines. Display of these marks does not indicate sponsorship, endorsement, or partnership unless expressly noted.
All payments made with cards are subject to the rules and regulations established by the relevant card networks.
Delivery of Digital Items
After payment is confirmed, items will be delivered to the buyer via Steam trade offer within 14 calendar days of the purchase date. ●We are not responsible for delivery failures caused by incorrect trade links, account restrictions, or user-side issues. ●Delivery typically occurs within seven days, though technical issues may extend this to fourteen days. In such cases, users may request a refund or alternative delivery.
User Responsibilities ●Provide a valid Steam trade URL. ●Ensure Steam Guard or Mobile Authenticator is enabled where required. ●Maintain a trade-eligible Steam account without bans, holds, or restrictive settings.
Selling Items and Payouts Users offering items for sale agree to the following: 1.Listings and Review – Items must be listed accurately and are subject to review. Listings may be rejected if deemed non-compliant, high-risk, or fraudulent. 2.Inventory Control – Items remain in the seller’s inventory until sold and must be transferred promptly once a sale occurs. 3.Platform Fee – A commission of 10% applies to completed sales. 4.Payout Terms
Accurate payout information is required; identity or compliance checks may apply.
Payouts are processed through authorised providers and usually completed within 3–7 business days following verification.
Payout requests are subject to minimum (€10) and maximum (€5,000) thresholds, which may be modified at our discretion.
Payouts may be reversed in cases of failed delivery, invalid items, or fraud.
Payouts may be declined due to compliance concerns, unsupported methods, exceeded limits, or jurisdictional restrictions.
Geographic Restrictions:
Withdrawals and payouts are available only in jurisdictions where such transactions are permitted by applicable laws and supported by our payment providers, including:
Andorra, Armenia, Australia, Austria, Bahrain, Belgium, Bolivia, Brazil, Bulgaria, Canada, Chile, Colombia, Croatia, Cyprus, Czech Republic, Denmark, Ecuador, Estonia, Finland, France, Germany, Greece, Hong Kong, Iceland, Indonesia, Ireland, Israel, Italy, Kuwait, Liechtenstein, Luxembourg, Malaysia, Mexico, Moldova, Mongolia, Nepal, Netherlands, New Zealand, Norway, Oman, Pakistan, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Serbia, Slovakia, Slovenia, South Korea, Spain, Sri Lanka, Switzerland, Tajikistan, Thailand, Turkmenistan, UAE, Uzbekistan, Vietnam
5.Monitoring and Compliance To comply with applicable anti-money laundering (AML) and know-your-customer (KYC) regulations, the Company may require users to verify their identity before processing any payouts. Users must provide accurate and complete information, including personal details and government-issued identification documents. The Company reserves the right to delay, suspend, or refuse payouts until verification is successfully completed.
Refunds and Cancellations ●Under UK consumer law, withdrawal rights may be waived for digital content delivered immediately after purchase. ●Orders may be cancelled only before payment processing. ●Undelivered or incomplete trades may be eligible for cancellation or refund following review. ●Delivered and accepted digital items are generally non-refundable unless required by law. ●Refund requests are reviewed for abuse or fraud and processed within 14 days of approval.
Prohibited Activities Users must not: ●engage in unlawful activity, including money laundering or sanctions violations; ●provide false or misleading information; ●disrupt Website security or functionality; ●use automated tools without permission; ●engage in fraud, chargeback abuse, or resale of illicit items; ●bypass regional restrictions or payout limits; ●process payouts for third parties or anonymous accounts. Violations may result in account termination, fund withholding, or reporting to authorities.
Intellectual Property ●Website content is owned by us or our licensors and protected by intellectual property laws. ●All Rust and Facepunch Studios-related assets remain the property of Facepunch Studios. We are not affiliated with or endorsed by Facepunch Studios. ●Unauthorised copying or distribution of Website content is prohibited.
Privacy and Data Protection Personal data is processed in accordance with our Privacy Policy. We act as Data Controller under UK GDPR and process data only for legitimate operational, legal, and compliance purposes, including KYC, fraud prevention, and payout execution.
Limitation of Liability ●We do not guarantee uninterrupted or error-free service. ●Liability for death, personal injury, or fraud is not excluded. ●To the extent permitted by law, we are not liable for indirect, incidental, or consequential losses. ●We are not responsible for third-party platform restrictions, including Steam-imposed limitations.
Indemnity and Termination You agree to indemnify us against claims arising from your breach of these Terms, legal violations, or fraudulent activity. We may suspend or terminate access without notice where violations are reasonably suspected.
Amendments Material changes to these Terms will be communicated at least seven days before taking effect. Continued use of the Website constitutes acceptance.
Governing Law and Jurisdiction These Terms are governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of English and Welsh courts, without prejudice to payment provider rules.
Complaints and Dispute Resolution Complaints may be submitted to info@ruststation.org and will be addressed within 14 business days. UK and EU consumers may also use the Online Dispute Resolution (ODR) platform.
